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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nickole Renee

May 30, 2026

1  out of  5
rating by Nickole Renee
"If you want high rates, the run around and to be laughed at when you have a serious question, by all means get a policy through them. Otherwise use a different agent. Kristin is not a nice person. Don't do it ❌❌❌ negative Stars"
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Michelle Futrell

May 7, 2026

5  out of  5
rating by Michelle Futrell
"I would like to thank Jeff Traudt State Farm and Toby and staff for many years of excellent service. My grandparents, parents and myself have experienced 3 generations of awesome service. Thank you for caring and always taking care of things when life happens. Thanks and blessings, Michelle Futrell"
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Cat Gninnam

April 22, 2026

5  out of  5
rating by Cat Gninnam
"I really appreciate Jeff and his team Kristin Martin is definitely my go-to agent I signed up with her in 2017 been there ever since not only do my cars last but her good service continues. She's always able to answer all my questions even when I don't understand she makes me get it I just want to say thank you to everyone in office"
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Andrew Benson

April 20, 2026

5  out of  5
rating by Andrew Benson
"Toby Bishop has unfailingly provided 5-star customer service on every aspect of insurance needs I have had over the years. He is one of the reasons I have stayed with Jeff Traudt and State Farm."
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Mark D. Everhart

April 16, 2026

5  out of  5
rating by Mark D. Everhart
"I have always had timely, courteous and professional service by both Toby Bishop and Jeff Traudt. I consider them partners."
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Gma “Parker” Parker

April 14, 2026

1  out of  5
rating by Gma “Parker” Parker
"I’ve had Insurance with him for eight years. I had homeowners for almost 3 years. I found out this year that my homeowners was not valid because of something the agent did that was not legal. That means if anything would’ve happened to my house, it would not been paid and the agent doesn’t look over policies because if he did, he would’ve noticed that was incorrect. The one 800 number is the most ridiculous place to call they don’t help you. They don’t care either and they didn’t even notice that my policy was not valid. Thank God nothing to happen to my house."
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Rick Dominguez

April 6, 2026

5  out of  5
rating by Rick Dominguez
"This office offers the best customer service we’ve ever received!!! Toby is amazing. Always quick to respond and ready to help. He’s kind, courteous, and goes above and beyond to ensure customers are satisfied and feel appreciated."
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Rollie Kawiecki

March 25, 2026

5  out of  5
rating by Rollie Kawiecki
"I have been with Jeff and his team for 31 years, they are always friendly and take care of any issues that may arise, Summer is the agent in charge of my account and she is always helpful and polite, even when I have a strange situation Summer is always willing to help and get me back on track. Jeff and his team are the best that state farm has hands down"
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JJ Von Deylen

March 25, 2026

5  out of  5
rating by JJ Von Deylen
"Summer is amazing! Always reaching out to make sure all my insurance needs are kept and met. If me or my wife need anything she’s always answered any phone calls or returned calls quick. Very clear with any answers we’ve asked and explained everything clearly. She’s the reason we switched to Jeff’s office and stayed! If anyone asks for recommendations on who to go for insurance it’s definitely Jeff and Summer!"
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Haley Johnson

March 25, 2026

5  out of  5
rating by Haley Johnson
"I have been with State Farm ever since I needed insurance for my cars and house, and it’s been a great experience! Summer has been my amazing agent the whole time. She helps me find the best options and is always there to remind me when I miss a payment, ensuring I avoid any late fees. Occasionally, a bot named Joe messages me, but Summer always steps in to clear things up, making the process even smoother."
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Dale Noss

March 25, 2026

5  out of  5
rating by Dale Noss
"I have been with State Farm for years, and I can confidently say that Jeff Traudt’s office and Summer is what keeps me here. She is dependable, easy to work with, and always goes above and beyond. Highly recommend this office, and Summer especially."
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Joseph Marsh

March 25, 2026

5  out of  5
rating by Joseph Marsh
"I’ve been using Jeff Traudt State Farm for years. Summer is my agent and the reason I feel confident staying with State Farm. Anytime I have a question she clears it right up!"
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Jenn McCullough

March 24, 2026

5  out of  5
rating by Jenn McCullough
"Kristin Martin has been a wonderful contact person over the years! She is responsive in dealing with all of my questions and always has a positive attitude."
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Thomas Miller

March 24, 2026

5  out of  5
rating by Thomas Miller
"Jeff Traudt State Farm is excellent. I have been with them for commercial insurance for 2 years now and they have been fast and efficient every time I need something. Kristin has helped me every time I have called. If I need anything she always takes care of it same day or within 24 hours."
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Art Linthicum

March 24, 2026

5  out of  5
rating by Art Linthicum
"If you want the best service in Insurance, call and ask for Kirstin!"
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Joe Miller

March 24, 2026

5  out of  5
rating by Joe Miller
"Jeff Traudt's office is full of experienced and helpful professionals who have always treated me as more than just a client. They all answer my questions promptly and precisely; Kristin is especially helpful. Her knowledge of life insurance made it easy to understand my policy, I highly recommend Jeff Traudt and his team."
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Christina Katz

March 23, 2026

5  out of  5
rating by Christina Katz
"Kristin Martin at Jeff Traudt goes above and beyond as our agent and I would highly recommend her!"
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Eric Morgan

March 23, 2026

5  out of  5
rating by Eric Morgan
"Kristin is the best."
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Megan Meinerding

March 23, 2026

5  out of  5
rating by Megan Meinerding
"If communication is your hot button, Kristin Martin over delivers. Text, email, phone ... she immediately responds 24/7/365."
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Nee K

March 23, 2026

5  out of  5
rating by Nee K
"Kristen is absolutely amazing. She has most of my properties and she always picks up and takes care of emails straight away. Always has information that I need and gets me very quick quotes."
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Sam Proctor

March 23, 2026

5  out of  5
rating by Sam Proctor
"Kristin has been very helpful in explaining coverage as my wife and I bought our first house and wanted to bundle home & auto. I am thankful she has been there to share her knowledge & expertise to make this process go smoother than I expected!"
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Anthony Ranazzi

March 23, 2026

5  out of  5
rating by Anthony Ranazzi
"Great rates, and very high customer service, Kristin in particular."
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Tracey Liber

March 23, 2026

5  out of  5
rating by Tracey Liber
"State farm insurance/ Jeff Traudt agency :- I have Kristin as a agent for 5 years. I love this woman I never knew that insurance agent or agency really pay attention to people in general. I got a awesome quote from the beginning and I won't switch. They never let me down. I've even hired my renters insurance after being in a fire They saved my ass Kristin is always going all out for me.. I told Kristin the only thing left is to meet Jake, He just hasn't made it to Ohio yet lol 😂 Jeff Traudt with Kristen Why would I ever go somewhere else."
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Andy Ranazzi

March 23, 2026

5  out of  5
rating by Andy Ranazzi
"Kristi is the best insurance agent at the best insurance agency. She sells me everything I need and nothing I don't. She's a straight shooter and I couldn't ask for more out of an insurance agent or agency. 5 stars!"
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Kelly Norris

March 23, 2026

5  out of  5
rating by Kelly Norris
"Jeff Traudt's Office is amazing. Very happy with State Farm and Kristin is awesome to work with. She has done a great job answering my questions and researching to find out the answers if she doesn't know. Great team!

Update on 3/2026... have had two crashes with family members and had to use State Farm. Kristin still there and helpful as ever! Worked through some bodyshop issues and gave great advice. My elderly mother was one of the crashes and I got phone calls from both Kristin and Jeff asking if my mom was OK and telling me to reach out for anything. #TraudtCustomerForLife Go with this this team even though Jeff likes the Toledo Rockets! (No one is perfect! AyeZig! GO BG!!!)"